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Role Description

Swiftly is looking for an Engineering Manager to lead a cross-functional product team that builds the real-time operational tools transit agencies rely on every day. Your team owns Live Operations (a real-time, map-based dispatch dashboard), GPS Playback (historical trip analysis), and an expanding suite of communication and coordination capabilities that connect dispatchers, operators, and field supervisors.

• Partner with the team's Product Manager, Designer, and Engineers to understand customer needs, define impactful solutions, set milestones and goals, and deliver valuable products to market
• Facilitate technical discovery, translating rapid learning into product designs and guiding engineers as plans solidify
• Guide the team to balance technical excellence with rapid delivery, evolving practices as products scale
• Proactively seek feedback and communicate progress, learnings, and blockers to drive alignment across teams
• Manage team members with a focus on enabling a supportive, inclusive, growth-oriented, and outcome-focused culture on the team
• Balance investment across sustaining established products and delivering new capabilities, adjusting priorities as the team's product portfolio evolves
• Stay apprised of developments in AI tooling, capturing improvements that drive efficiency and effectiveness of the team as product development evolves
• Collaborate with partner product teams to ensure cohesive cross-team solutions, particularly where your team's products integrate with mobile, embedded, and backend systems
• Create an environment where your direct reports are proud to work at Swiftly, as measured by employee retention and employee satisfaction scores

Qualifications

• 3+ years of experience in engineering team leadership and people management, with a track record of developing engineers and building high-performing teams
• Proven experience guiding teams toward outcomes and delivering end-to-end products in cloud-based SaaS environments
• Broad experience across the stack (frontend, backend, data). Bonus if you have experience with AWS, JavaScript/Vue.js, Postgres, Java
• Familiarity with real-time data systems, including technologies like WebSockets, pub/sub architectures, or streaming data pipelines
• Experience with map-based or geospatial web applications is a strong plus (e.g., MapLibre, Mapbox, Leaflet)
• Comfortable applying modern AI tools and techniques in the software development lifecycle to accelerate development
• Strong ability to support team execution by clarifying goals, breaking down work effectively, and managing competing priorities across multiple product surfaces
• You seek and internalize feedback (a core Swiftly value!) and approach technical debates with humility
• You are excited to be part of a mission-driven company improving public transit. Regardless of your why, it is important that you care about the work we do

Requirements

• In accordance with pay transparency laws, please see the approximate salary ranges below. These ranges represent the anticipated low and high end of the salary and any on-target earnings (if applicable) for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location.
• US Salary Range: $160,000 - $225,000 USD
• Canadian Salary Range: $175,000 - $220,000 CAD

Benefits

• Competitive salary
• Equity compensation (company ownership) for every employee
• Medical, Dental and Vision
• Retirement with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly "Be Well" stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 paid holidays - including months without US national holidays
• 8 fully paid weeks of leave for childbirth/adoption