Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Hospitality Support Coordinator

Support EngineerSupport EngineerFull TimeRemoteTeam 11-50

Location

United States

Posted

12 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves providing remote administrative and customer support related to reservations, scheduling, and client service. It focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

  • Provide online support for client inquiries related to reservations and scheduling
  • Assist with coordination of hospitality-related services, including accommodations and associated arrangements
  • Maintain accurate client records and reservation details in internal systems
  • Communicate professionally with clients via email, phone, and digital platforms
  • Review confirmations and documentation for completeness and accuracy
  • Provide general administrative and customer service support
  • Follow established procedures and workflows
  • Collaborate with internal teams to ensure smooth service delivery

Qualifications

  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable using online tools, email, and digital platforms
  • Ability to manage multiple tasks in a remote setting
  • Customer service or administrative experience preferred
  • Reliable internet access and a suitable remote work environment

Benefits

  • $55,000 - $70,000 a year

Company Description

Job Requirements

  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable using online tools, email, and digital platforms
  • Ability to manage multiple tasks in a remote setting
  • Customer service or administrative experience preferred
  • Reliable internet access and a suitable remote work environment

Benefits

  • $55,000 - $70,000 a year

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