Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Advance Your Career - Training Provided
Location
United States
Posted
14 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
As a member of our customer service leadership team, you’ll help guide and support service professionals, foster strong client experiences, and contribute to a positive, collaborative team culture. This role blends leadership responsibility with flexibility, allowing you to make an impact while maintaining work-life balance.
Qualifications
- A strong commitment to delivering exceptional customer service
- Excellent communication and interpersonal skills
- The ability to lead, inspire, and motivate teams toward shared goals
- A genuine interest in personal and professional development
- The ability to balance leadership responsibilities with personal well-being
- Previous leadership or customer service experience is valuable, but we also welcome candidates who demonstrate coachability, integrity, and a people-first mindset.
Requirements
- Work from home flexibility
- Supportive and people-centered environment
- Mentorship and leadership growth opportunities
- Union-supported benefits and stability
- Exciting perks and incentives, including annual incentive trips and insurance reimbursement program
- Participation in specialized training programs for leadership and skills enhancement
Benefits
- Annual Incentive Trips for top-performing leaders
- Comprehensive insurance reimbursement program
- Specialized training programs for leadership effectiveness and continuous professional growth
Job Requirements
- A strong commitment to delivering exceptional customer service
- Excellent communication and interpersonal skills
- The ability to lead, inspire, and motivate teams toward shared goals
- A genuine interest in personal and professional development
- The ability to balance leadership responsibilities with personal well-being
- Previous leadership or customer service experience is valuable, but we also welcome candidates who demonstrate coachability, integrity, and a people-first mindset.
- Work from home flexibility
- Supportive and people-centered environment
- Mentorship and leadership growth opportunities
- Union-supported benefits and stability
- Exciting perks and incentives, including annual incentive trips and insurance reimbursement program
- Participation in specialized training programs for leadership and skills enhancement
Benefits
- Annual Incentive Trips for top-performing leaders
- Comprehensive insurance reimbursement program
- Specialized training programs for leadership effectiveness and continuous professional growth
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