US Commercial Data, Systems and Digital Experience Lead

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

10 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are expanding our U.S. Commercial team and are looking for a US Commercial Data, Systems and Digital Experience Lead to join our team and report to our Head of Commercial Operations.

  • Lead and implement the launch planning by initiating, developing and communicating (internal/external) a process, system, and data roadmap in support of future product launch and commercialization.
  • Support strategic positioning by shaping and driving growth, innovation and differentiation across the US commercial organization.
  • Oversee how data is consistently connected and captured across functions within the company.
  • Implement and develop capability development and strategy to drive business value across key commercial capabilities.
  • Act as a trusted advisor to various areas of the company, guiding and co-creating new capabilities.
  • Collaborate with IT operations and architecture team to deliver a digital and user-friendly experience.
  • Execute and support on the day-to-day Commercial data and application operations while delivering projects and enhancements to current systems.
  • Build digital capabilities including data warehousing, data acquisition and integration, Master Data Management, and more.

Qualifications

  • Bachelor’s degree; MBA or advanced degree a plus.
  • A minimum of 10 years’ experience working in the pharmaceutical or biotech industry.
  • 3 - 5 years’ experience of successfully leading an IT/applications function.
  • 3 - 5 years’ experience with implementation and building a CRM/SFA.
  • Proven track record of building operational processes from scratch in a fast-paced, startup or small-company environment.
  • Demonstrated ability to influence laterally and vertically; ability to influence without authority.
  • Experience with specialty pharmacy distribution and patient-level data.
  • Strong project management skills with the ability to handle multiple priorities and cross-functional stakeholders.
  • Excellent communication skills, able to translate complex information into clear, actionable recommendations.

Requirements

  • Patient-First mindset that puts patients at the center while balancing purpose and performance.
  • Big picture thinking through connecting the cross-functional dots, anticipates what is next and drives strategy.
  • Strong influencing skills and can build trust-based partnerships.
  • Drive for results, being ambitious, resilient and committed in pursuing excellence.
  • Strong problem-solving skills and can turn complex matters into clarity.
  • Integrity as a core value, championing transparency, accountability and ethical decision making.

Benefits

  • Base salary range for this role is $200,000-$235,000 per year.
  • Actual compensation will depend on various factors, including depth of experience, skill set, overall performance, and education.
  • Competitive compensation and benefits package.
  • Opportunity to help build and shape an early stage commercial organization.
  • Meaningful ownership through equity and annual performance incentives.
  • Workplace flexibility and flexible time off.

Job Requirements

  • Bachelor’s degree; MBA or advanced degree a plus.
  • A minimum of 10 years’ experience working in the pharmaceutical or biotech industry.
  • 3 - 5 years’ experience of successfully leading an IT/applications function.
  • 3 - 5 years’ experience with implementation and building a CRM/SFA.
  • Proven track record of building operational processes from scratch in a fast-paced, startup or small-company environment.
  • Demonstrated ability to influence laterally and vertically; ability to influence without authority.
  • Experience with specialty pharmacy distribution and patient-level data.
  • Strong project management skills with the ability to handle multiple priorities and cross-functional stakeholders.
  • Excellent communication skills, able to translate complex information into clear, actionable recommendations.
  • Patient-First mindset that puts patients at the center while balancing purpose and performance.
  • Big picture thinking through connecting the cross-functional dots, anticipates what is next and drives strategy.
  • Strong influencing skills and can build trust-based partnerships.
  • Drive for results, being ambitious, resilient and committed in pursuing excellence.
  • Strong problem-solving skills and can turn complex matters into clarity.
  • Integrity as a core value, championing transparency, accountability and ethical decision making.

Benefits

  • Base salary range for this role is $200,000-$235,000 per year.
  • Actual compensation will depend on various factors, including depth of experience, skill set, overall performance, and education.
  • Competitive compensation and benefits package.
  • Opportunity to help build and shape an early stage commercial organization.
  • Meaningful ownership through equity and annual performance incentives.
  • Workplace flexibility and flexible time off.

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