US Commercial Data, Systems and Digital Experience Lead
Location
United States
Posted
10 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
We are expanding our U.S. Commercial team and are looking for a US Commercial Data, Systems and Digital Experience Lead to join our team and report to our Head of Commercial Operations.
- Lead and implement the launch planning by initiating, developing and communicating (internal/external) a process, system, and data roadmap in support of future product launch and commercialization.
- Support strategic positioning by shaping and driving growth, innovation and differentiation across the US commercial organization.
- Oversee how data is consistently connected and captured across functions within the company.
- Implement and develop capability development and strategy to drive business value across key commercial capabilities.
- Act as a trusted advisor to various areas of the company, guiding and co-creating new capabilities.
- Collaborate with IT operations and architecture team to deliver a digital and user-friendly experience.
- Execute and support on the day-to-day Commercial data and application operations while delivering projects and enhancements to current systems.
- Build digital capabilities including data warehousing, data acquisition and integration, Master Data Management, and more.
Qualifications
- Bachelor’s degree; MBA or advanced degree a plus.
- A minimum of 10 years’ experience working in the pharmaceutical or biotech industry.
- 3 - 5 years’ experience of successfully leading an IT/applications function.
- 3 - 5 years’ experience with implementation and building a CRM/SFA.
- Proven track record of building operational processes from scratch in a fast-paced, startup or small-company environment.
- Demonstrated ability to influence laterally and vertically; ability to influence without authority.
- Experience with specialty pharmacy distribution and patient-level data.
- Strong project management skills with the ability to handle multiple priorities and cross-functional stakeholders.
- Excellent communication skills, able to translate complex information into clear, actionable recommendations.
Requirements
- Patient-First mindset that puts patients at the center while balancing purpose and performance.
- Big picture thinking through connecting the cross-functional dots, anticipates what is next and drives strategy.
- Strong influencing skills and can build trust-based partnerships.
- Drive for results, being ambitious, resilient and committed in pursuing excellence.
- Strong problem-solving skills and can turn complex matters into clarity.
- Integrity as a core value, championing transparency, accountability and ethical decision making.
Benefits
- Base salary range for this role is $200,000-$235,000 per year.
- Actual compensation will depend on various factors, including depth of experience, skill set, overall performance, and education.
- Competitive compensation and benefits package.
- Opportunity to help build and shape an early stage commercial organization.
- Meaningful ownership through equity and annual performance incentives.
- Workplace flexibility and flexible time off.
Job Requirements
- Bachelor’s degree; MBA or advanced degree a plus.
- A minimum of 10 years’ experience working in the pharmaceutical or biotech industry.
- 3 - 5 years’ experience of successfully leading an IT/applications function.
- 3 - 5 years’ experience with implementation and building a CRM/SFA.
- Proven track record of building operational processes from scratch in a fast-paced, startup or small-company environment.
- Demonstrated ability to influence laterally and vertically; ability to influence without authority.
- Experience with specialty pharmacy distribution and patient-level data.
- Strong project management skills with the ability to handle multiple priorities and cross-functional stakeholders.
- Excellent communication skills, able to translate complex information into clear, actionable recommendations.
- Patient-First mindset that puts patients at the center while balancing purpose and performance.
- Big picture thinking through connecting the cross-functional dots, anticipates what is next and drives strategy.
- Strong influencing skills and can build trust-based partnerships.
- Drive for results, being ambitious, resilient and committed in pursuing excellence.
- Strong problem-solving skills and can turn complex matters into clarity.
- Integrity as a core value, championing transparency, accountability and ethical decision making.
Benefits
- Base salary range for this role is $200,000-$235,000 per year.
- Actual compensation will depend on various factors, including depth of experience, skill set, overall performance, and education.
- Competitive compensation and benefits package.
- Opportunity to help build and shape an early stage commercial organization.
- Meaningful ownership through equity and annual performance incentives.
- Workplace flexibility and flexible time off.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Operations Support Specialist
Core4ce CareersCore4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes. Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing. Join us to build a career that matters—supported by a company that invests in you.
Operations Support Specialist manages full lifecycle onboarding and offboarding for personnel operating within a secure environment. This role prepares and submits access authorization documentation, coordinates account provisioning, and ensures ongoing compliance with system acc...
This role supports and facilitates all aspects of the system credentials verification process for medical staff and managed care provider appointments, including continuous verification of credentials and ensuring compliance with state, federal, JCAHO, and NCQA standards. Responsibilities also include maintaining accurate data in the credentials database, generating necessary reports, and maintaining permanent credential files.
As a full-time Senior Customer Experience Representative, you’ll help customers navigate their insurance needs with confidence and care. This licensed expert role provides clear guidance, resolves inquiries efficiently, and ensures every interaction reflects Root’s commitment to ...
Customer Support Agent – Healthcare
OneImagingHelping employers and employees save up to 80% on health plan and out-of-pocket medical imaging costs.
Member Support Agent managing inbound communications for OneImaging