Rutgers University

Rutgers University Behavioral Health Care (UBHC) offers a full continuum of evidence-based behavioral health and addiction services throughout New Jersey. Established in 1971 One of the largest providers of behavioral health care in the country Budget of $260 million 15 sites throughout New Jersey Services include inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach, and case management Specialty services include the New Jersey suicide prevention helpline and peer help lines for various groups In FY2016, treated 16,199 consumers and had 24,502 admissions Primary mental health training resource for New Jersey departments, delivering 16,000 trainings each year

Military/Veteran Peer Support Specialist III

IT SupportIT SupportFull TimeRemote

Location

United States

Posted

11 days ago

Salary

Not specified

No structured requirement data.

Job Description

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Role Description

Rutgers, the State University of New Jersey, is seeking a Military/Veteran Peer Support Specialist III Military Services of Rutgers University Behavioral Health Care. Under the supervision, the Military/Veteran Peer Support Specialist III provides person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center.

  • Receives telephone, chat, and text requests for service
  • Undertakes review of the service need of the caller or consumer
  • Responds by offering peer support and appropriate referrals and disposition
  • Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner
  • Develops and maintains a peer to peer relationship with individuals served
  • Identifies emotional, psychiatric or behavioral changes that may require further support
  • Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individuals served
  • Promptly responds to all service requests
  • Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner

Company Description

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