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Senior User Experience Research Lead
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role involves leading and developing a growing research practice within a multi-product ecosystem.
- Define and evolve UX Research strategy across the product ecosystem.
- Translate complex customer questions into actionable research approaches.
- Design and implement a scalable research operating model.
- Lead and develop a team of UX Researchers, maintaining high standards.
- Clarify roles in research led by UX Researchers versus enabled across teams.
- Incorporate AI into research workflows for improved efficiency.
- Partner with Product, Design, and Engineering to inform decisions.
- Support the integration of user insights into product strategy.
Qualifications
- Eight or more years of experience in primary user research.
- Two or more years managing and developing UX Researchers.
- Experience in building or maturing a UX Research function.
- Strong command of qualitative and mixed methods.
- Ability to connect research insights to business outcomes.
- Experience designing research systems for non-researchers.
- Ability to maintain research quality in democratized environments.
- Experience thoughtfully integrating AI into research workflows.
- Strong communication and influencing skills.
Benefits
- Competitive salary and annual bonuses.
- Comprehensive health benefits package.
- Generous parental leave plan.
- 401k matching program.
- Company-wide outdoor adventures and perks.
- Annual funds for active lifestyle.
- Flexible time away package including PTO and holidays.
Job Requirements
- Eight or more years of experience in primary user research.
- Two or more years managing and developing UX Researchers.
- Experience in building or maturing a UX Research function.
- Strong command of qualitative and mixed methods.
- Ability to connect research insights to business outcomes.
- Experience designing research systems for non-researchers.
- Ability to maintain research quality in democratized environments.
- Experience thoughtfully integrating AI into research workflows.
- Strong communication and influencing skills.
Benefits
- Competitive salary and annual bonuses.
- Comprehensive health benefits package.
- Generous parental leave plan.
- 401k matching program.
- Company-wide outdoor adventures and perks.
- Annual funds for active lifestyle.
- Flexible time away package including PTO and holidays.
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