Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides analysis of workflow, recommend solutions and implements application solutions to meet department needs. Translates department requirements into business functional requirements. Performs a variety of duties related to Epic and other information technology applications as assigned. Responsibilities include assisting with design, development, system configuration, implementation and support of assigned Epic applications for the organization. Responsible for planning, training and evaluation of application functionality. Responsible for working with the team and key customers to ensure appropriate development of training and implementation of application functionality.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference.

• Performs the following under moderate to heavy supervision by the IS Project Manager and/or IS Senior Epic Analyst: Provides user functionality by maintaining application tables/ profiles/ dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements.

• Performs the following with moderate supervision by the IS Project Manager and/or IS Senior Epic Analyst: Supports customer relations and resolving customer issues related to software applications before involving the Manager. Interacts with users to develop plans to resolve their problems regarding the use of applications.

• Technical liaison with the respective vendors for all implementation and post implementation activities of specific Epic modules. Department contact that provides project management support.

• Performs the following with moderate supervision by the I/S Project Manager and/or I/S Sr. Epic Analyst: Participates in Prisma Health disaster recovery planning for assigned applications of support

• Completes tasks on time and meet assignment dates. Checks processes and tasks and ensures data integrity for assigned Epic and/or legacy applications, testing to ensure new code does not impact previous version or other systems

• May create training materials.  Incorporates various learning techniques to achieve desired outcomes.  Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study.

• Experience - Not defined. Related Information Technology experience in a business, computer science or health care setting preferred,​

In Lieu Of

• In lieu of the educational and experience requirements listed above, an Associate degree in Computer Science or related field of study and two (2) years of related experience in a business, computer science, or clinical field/setting may be considered.

• In lieu of the educational and experience requirements listed above, a High School Diploma or equivalent and five (5) years related Information Technology experience in a business, computer science, or clinical field/setting may be considered.

Required Certifications, Registrations, Licenses

• Required to obtain and maintain an EPIC module certification as required by the position.  Certification must be obtained within 6 months of hire date.

Knowledge, Skills and Abilities

• Knowledge of Microsoft Office products

• Knowledge of SQL database - Preferred

• Knowledge of project management software, concepts and tracking - Preferred

• Knowledge of Health Care Software Applications - Preferred

Work Shift

Day (United States of America)

Location

Prisma Health Corporate Office

Facility

7001 Corporate

Department

70019021 ITS Acute Care Clinical Systems

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.