Tablet Command supports emergency response personnel with a response, resource management, and accountability solution.
Customer Support Manager
Location
United States
Posted
5 days ago
Salary
$100K - $180K / year
Job Description
Job Requirements
- Experience working remotely and managing a customer-facing support team
- Strong communication skills
- Obsession with customer success
- Passion for high-quality service delivery
- Experience with support platforms (e.g., FreshDesk, HubSpot CRM, Zendesk)
- Knowledge of incident management and Government IT processes
- Ability to work independently and collaborate with a remote team
- Action-oriented, diligent, and flexible
- Passion for public safety and software that impacts society in a positive way
Benefits
- Comprehensive medical, dental, and vision insurance
- Life insurance and short- and long-term disability coverage
- Paid vacation and holidays
- 401(k) - no company match
- Access to a suite of other benefits through our PEO provider
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