AO Globe Life logo
AO Globe Life

Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you begin as an agent and customer service representative in the life insurance industry and grow into a future leader in management. All interviews are conducted via Zoom for your convenience and safety.

Customer Success Associate

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000Company SiteLinkedIn

Location

United States

Posted

15 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity provides the structure, mentorship, and flexibility to build a meaningful professional path.

  • Conduct virtual consultations with clients via Zoom
  • Guide individuals and families through personalized supplemental benefit options
  • Support clients throughout the enrollment process with clarity and professionalism
  • Maintain accurate and organized digital records
  • Deliver responsive follow-up and high-quality client service
  • Participate in weekly training and mentorship sessions
  • Build strong, long-term client relationships

Qualifications

  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident in virtual meetings and familiar with digital tools
  • Passion for service-driven work and helping others
  • Customer service or client-facing experience preferred, not required
  • Authorized to work in the United States
  • Reliable internet connection and Windows-based laptop or PC with webcam

Benefits

  • Fully remote position available to U.S.-based candidates
  • Flexible scheduling
  • Inbound client interest — no cold outreach
  • Weekly pay via direct deposit
  • Renewal-based income growth opportunities
  • Paid training and full licensing support
  • Monthly and quarterly performance bonuses
  • 3% equity opportunity for qualifying team members
  • Clear advancement pathways into leadership roles
  • Collaborative, mission-focused team culture

Company Description

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, serving union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

Job Requirements

  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident in virtual meetings and familiar with digital tools
  • Passion for service-driven work and helping others
  • Customer service or client-facing experience preferred, not required
  • Authorized to work in the United States
  • Reliable internet connection and Windows-based laptop or PC with webcam

Benefits

  • Fully remote position available to U.S.-based candidates
  • Flexible scheduling
  • Inbound client interest — no cold outreach
  • Weekly pay via direct deposit
  • Renewal-based income growth opportunities
  • Paid training and full licensing support
  • Monthly and quarterly performance bonuses
  • 3% equity opportunity for qualifying team members
  • Clear advancement pathways into leadership roles
  • Collaborative, mission-focused team culture

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