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Role Description

In this role, you will…

• Manage a team of employees responsible for reviewing contractor bids and coordinating property preservation activity with investors, insurers and clients.
• Maintain strong focus on daily production (staff outflow) and pipeline management (volume inflow).
• Responsible for contributing to the hiring process, interviewing and disciplinary action.
• Coordinate processes and build strong working relationships across teams.
• Respond to audit and non-compliance issues as discovered and presented by management.
• Assign work to staff when needed.

Qualifications

• High School diploma or equivalent required.
• Strong verbal and written communication skills required.
• Ability to excel in a high-impact position with fast-paced, deadline driven environment required.
• Prefer 1-2 years management experience.
• Prefer 1-2 years property claims experience, property preservation experience or construction knowledge.
• Knowledge of property management, construction, and property insurance preferred.
• Undergraduate degree preferred.
• Proficiency using third party estimating software, common to the insurance industry.
• Ability to interpret, comprehend, and apply company and/or client specifications, guidelines and processes.
• Ability to navigate and research using available resources including the Internet.
• High level of organization and attention to detail.
• Ability to successfully multitask and maintain a positive attitude in a high pressure, high production and volume team environment.
• Strong PC skills, typing, and Microsoft Office proficiency required.
• Completion of client registration guidelines and business rules, user review guide, classroom training, system training, and side by side training required.

Requirements

• Occasional travel required.