• Run end-to-end US payroll in Rippling with accuracy and consistency • Audit changes carefully — new hires, comp updates, bonuses, terminations • Coordinate payroll submissions and approvals with UK and Canada EOR partners • Oversee global contractor payments and documentation • Maintain multi-state compliance and partner with Finance on reconciliations • Manage year-end processes (W-2s, 1099s, EOR coordination) • Serve as the trusted, calm point of contact for payroll questions and issue resolution • Own eligibility, enrollments, and life event changes in Rippling • Administer medical, dental, vision, life, disability, and voluntary programs • Lead Open Enrollment execution end-to-end • Partner closely with brokers and carriers on reconciliations, renewals, and issue resolution • Translate complex benefits information into practical, clear guidance for employees when they are hired and on-going • Support FMLA, state leaves, disability, and other leave programs • Ensure coordination between leave tracking, payroll adjustments, and benefits continuation • Respond to employee questions with professionalism, empathy, and strong follow-through • Troubleshoot issues across payroll systems, carriers, and vendors — owning resolution from start to finish • Maintain organized, audit-ready documentation • Identify inefficiencies and strengthen payroll and benefits workflows • Improve controls, reporting, and documentation • Help fine-tune our recently implemented HRIS (Rippling) — improving configuration, data integrity, and usability • Proactively suggest smarter ways to operate as we scale domestically and internationally