Fixed Operations Performance Manager

OperationsOperationsFull TimeRemoteTeam 10,001+Since 1898H1B SponsorCompany SiteLinkedIn

Location

North Dakota + 3 moreAll locations: North Dakota, Minnesota, South Dakota, Wisconsin

Posted

8 days ago

Salary

$82.5K - $123.7K / year

Bachelor Degree6 yrs expEnglish

Job Description

• Serve as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions. • Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction. • Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements. • Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools. • Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions. • Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows. • Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships. • Stay current on product updates and enhancements and communicate their value in the context of dealership operations.

Job Requirements

  • Bachelor’s degree in a related discipline and 6 years’ experience in a related field.
  • 2+ years managing a fixed operations department or equivalent experience in a retail automotive dealership preferred.
  • Deep understanding of dealership operations, including service, parts, and F&I.
  • Proven ability to influence dealership personnel at all levels—from service advisors to general managers.
  • Proficient in Salesforce, Microsoft Office, and virtual collaboration tools.
  • Safe drivers needed; valid driver's license required.

Benefits

  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

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