• Proactively support servicing and account administration for clients, partners, brokers, and consultants as part of supporting customer satisfaction, growth, and retention strategies. • Support and create administrative sales activities associated with qualifying and quoting to prospects, the installation of new clients, changes to existing clients, processing renewals, and open enrollment. • Support relationships with clients by establishing and maintaining strong internal relationships with account managers, sales personnel, and other key business partners. • Provide administrative support for client development plans and assigned projects. • Communicate and coordinate client requirements and needs with business partners. • Support the implementation and intake requests of new clients. • Verify client administrative requirements are met, documented, and understood by business partners. • Maintain working knowledge of existing and new products/services. • Effectively utilize the sales automation system.