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Role Description

The Case Manager Mental Health Professional is responsible for developing and implementing individual treatment plans utilizing the IM+CANS to maximize the clients’ independent community living skills.

• Complete documentation of mental health services provided in accordance with state and agency standards.
• Work with a team of behavioral health service providers to ensure a positive client-centered approach.
• This job position may have some work components that can be performed remotely, subject to demonstrated performance and operational needs.

Essential Job Responsibilities

• Work scheduled hours and be flexible to meet client and program needs.
• Provide independent program coverage when scheduled.
• Ensure compliance with all agency, state, and federal regulations while providing services.
• Facilitate communications and coordination of services with other AID staff and professionals in the community.
• Maintain professionalism and good boundaries when working with clients, coworkers, and outside agencies.
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation on a timely basis.
• Meet with all assigned clients on a regular basis depending on program and client needs.
• Develop, review, and revise the IM+CANS and complete corrections within the timeframe allotted.
• Assist clients with activities of daily living and provide client training consistent with treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
• Monitor and report safety of clients’ living arrangements.
• Acquire and maintain required trainings and certifications.
• Assist clients in paying bills, budgeting, and banking per program procedure.
• Complete authorizations, reauthorizations, and spend-down paperwork in a timely fashion.
• Update Cx360 with corrections whenever necessary.
• Attend monthly clinical supervisions per DHS requirement.
• Recognize emergency situations and take appropriate action.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• Experience working in social services required.

Requirements

• Promote a relationship between clients’ families and additional supports.
• Be on time to trainings.
• Provide transportation to clients when necessary.
• Maintain a positive and professional working relationship with coworkers and stakeholders.
• Participate in agency committees as assigned.
• Promote community/family involvement in facility programs.
• Participate in the planning and implementation of client activities.
• Follow program and agency procedures for notifying management when unable to attend a scheduled workday.
• Promote client wellness through coaching, counseling, and consultation.
• Communicate with service delivery partners to facilitate the achievement of client’s wellness objectives.
• Utilize a variety of appropriate resources and educational materials for wellness coaching.
• Promote awareness and respect for the diversity of clients, employees, families, and other stakeholders.

Benefits

• $1000 sign on bonus for full-time employees.
• 21 Days of Paid Time Off plus 10 Paid Holidays.
• Paid training.
• Tuition reimbursement.
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness, and accident insurance.
• 401K with a 3.5% company contribution after one year.