• Responsible for the accurate management and maintenance of provider data at Oscar • Processing provider and facility rosters • Reformatting data • Supporting updates to provider records • Regular communication with providers via email to confirm request completion, obtain additional information, and address follow-up inquiries • Collaborating with internal teams by triaging, remediating, and escalating requests as necessary to ensure timely and effective resolution • Building training materials and updating workflows • Assisting in developing and maintaining standards for quality assurance