The primary focus areas include Key Opinion Leader (KOL) engagement, managing executive encounters, and liaising with marketing teams to ensure cross-functional commercial resources are appropriately available for Dupilumab in the ENT community. Responsibilities involve cultivating long-term KOL relationships, conducting on-label business conversations, and executing approved KOL programming.

Account Managers are responsible for providing prompt, accurate, and courteous service to clients and personnel by handling all tasks associated with obtaining, maintaining, expanding, and servicing existing accounts according to procedures and guidelines. This includes preparing submissions, processing changes, managing invoices, and responding to carrier memos while supporting company growth through special projects.

The Account Manager supports the Account Executive by ensuring the effective delivery of employee benefits programs to large group clients, cultivating strong relationships, and proactively addressing client needs and challenges. This role involves collaborating on benefit-related tasks, ensuring timely ERISA compliance, investigating complex inquiries, and maintaining detailed records using agency management systems.

The Senior Community Specialist is tasked with exponentially growing Razer’s community through content and engagement strategies focused on platforms like X, Discord, and Reddit. This involves managing day-to-day communications, enforcing rules, growing volunteer moderators, creating relevant content, and developing the community playbook.