Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com

Job Overview

Impact Advisors is seeking an experienced and results-oriented AR Manager to lead accounts receivable operations across our healthcare client engagements. In this role, you will oversee revenue cycle performance, drive operational excellence, and manage high-performing teams focused on billing, follow-up, and collections.

As an AR Manager, you will serve as both an operational leader and trusted advisor to clients. You will be responsible for inspiring and developing teams, proactively identifying performance gaps, and implementing practical, sustainable solutions. This role requires a hands-on leader who is willing to roll up their sleeves when needed while also maintaining executive-level visibility and strategic oversight.

You will partner directly with client leadership to improve cash flow, reduce denials, and strengthen overall revenue cycle. Success in this role requires the ability to quickly gain client confidence, secure buy-in for change initiatives, and identify opportunities to expand Impact Advisors’ footprint through strong delivery and relationship management.

This is an opportunity to join a growth-oriented, private equity-backed firm where you can influence client outcomes, lead operational transformation, and make a meaningful impact on healthcare financial performance.

Responsibilities

• Lead day-to-day AR operations, including billing, follow-up, denial management, and collections for assigned healthcare clients.
• Inspire, mentor, and develop AR teams, fostering a culture of accountability, engagement, and high performance.  Mange underperformance through correct action plan.
• Establish productivity and quality standards; monitor key performance indicators such as days in AR, aging, denial rates, and cash collections.
• Proactively identify operational issues, root causes of underperformance, and implement timely corrective action plans.

• Contribute to development and maintenance of SOPs and job aids, in correlation with internal teams and client teams.  Ensure adoption and adherence for AR rep team of SOPs and job aids.
• Apply a hands on approach as needed to support complex accounts, escalations, and high-priority client initiatives.
• Prepare and deliver executive-level weekly and monthly performance reports highlighting trends, risks, and improvement opportunities.
• Analyze payer behavior and claims data to identify systemic denial patterns and drive resolution strategies.
• Coordinate resolution of claim edits, claim definition files, billing rules, and system-related issues.
• Oversee account assignments to ensure timely processing, triage, and resolution of outstanding balances.
• Build strong, trusted relationships with client stakeholders, gaining confidence and buy-in for operational improvements.
• Partner with client and internal leadership to drive continuous process improvement and identify opportunities to expand services and deepen engagement.
• Facilitate communication with payers to address escalated claims and systemic reimbursement issues.

Qualifications

Education and Experience

• Associate’s degree in Business, Healthcare Administration, or related field required; Bachelor’s degree preferred.
• 3+ years of healthcare revenue cycle experience (billing and collections required).
• Minimum 1 year of leadership or supervisory experience required; 3+ years of revenue cycle management experience preferred.
• Experience within large, complex healthcare systems (academic medical center experience preferred).
• Epic experience required; Epic certification(s) required or ability to obtain.
• Authorized to work in the United States.

Skills and Competencies

• Strong understanding of accounts receivable management, denial prevention, payer trends, and revenue cycle KPIs.
• Proven ability to motivate and inspire teams while maintaining high standards of accountability.
• Strong problem-solving skills with the ability to quickly diagnose issues and implement effective solutions.
• Client-facing presence with demonstrated ability to build trust, influence stakeholders, and drive adoption of change.
• Entrepreneurial mindset with the ability to identify growth opportunities within existing engagements.
• Strong analytical skills with proficiency in Microsoft Excel and PowerPoint.
• Excellent written and verbal communication skills with the ability to present to executive stakeholders.

Additional Information

• Travel: 40-60% nationwide travel

At Impact Advisors, we are committed to transparency and equity in our compensation practices. The compensation for this role includes an annual salary range of $125,000 to $200,000 For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms.

This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs.

For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs.

Our People and Culture

At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.

Join Impact Advisors and make a real difference in healthcare.