Aven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.

With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.

We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next..

Aven Hospitality is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.

Aven Hospitality is seeking an Account Manager, responsible for the commercial and operational relationship with an assigned portfolio of strategic hotel customers. Reporting to the regional General Manager, the selected candidate will drive business development and revenue generation efforts within the assigned region, while ensuring success of a portfolio of existing customers.

The position requires a confident business manager and skilled relationship architect that can hit the ground running and quickly deliver sales success.

Role and Responsibilities:
Align sales strategy for growth and revenue generation for existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory
Manage all aspects of the commercial relationship with your clients.
Identify mutually beneficial opportunities to expand AH's share of wallet with clients
Solidify renewal opportunities and protecting recurring revenue streams
Plan and lead effective customer meetings and sales presentations
Negotiate contracts following deal review process and ensuring margins and pricing are in-line with AH strategy
Coordinate within AH and customer to ensure obligations are met from both client and HS perspectives
Develop and deliver on a strategic account plan for current clients & a sales plan for new pursuits and keep track of current progress on all sales activities in Salesforce.
Positively affect and grow the strategic relationships between Aven Hospitality and your clients from both a financial and product/service standpoint.
Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth
Sell new solutions to existing customers to reach annual sales targets
Establish and maintain a high level of customer engagement at various levels, positioning HS as an innovative player in the industry
Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership
Foster strong relationships with internal leaders/stakeholders across AH

Qualifications and Education Requirements:
A minimum of 5 years of industry related strategic account management experience is required.
Knowledgeable of hospitality centric technology and systems with strong technical aptitude.
Proven track record of meeting sales quotas and revenue goals.
Ability to interpret analytics to highlight actionable data and tell a compelling story around performance and results.
Can create convincing proposals, documentation and presentations.
Excellent presentation, oral and written communication skills delivering complex solutions in an easy to understand manner.
Ability to identify, communicate, and connect with major decision makers both internally and externally.
Ability to lead and direct multiple projects and initiatives simultaneously.
Strong interpersonal skills: Ability to communicate at all levels within an organization.
Exceptional time management and organizational skills.
A fundamental understanding of hospitality technology, revenue management, and distribution
Technical/systems knowledge, including Advanced excel skills, Salesforce CRM, and hospitality CRS or distribution systems (preferred)
Virtual office or remote work experience

Important: This role involves travel to attend team, industry or client functions, and to lead in person meetings with clients; travel will be up to 25% of your time.

Outstanding Benefits
Very competitive compensation
Generous Paid Time Off (25 PTO days)
8 Hours Annually Volunteer Time Off (VTO)
We offer a comprehensive medical, dental and Wellness Program
12 weeks paid parental leave
An infrastructure that allows flexible working arrangements
Formal and informal reward, recognition and acknowledgement programs
Lots of fun and engaging employee development events

Reasonable Accommodation

Aven Hospitality is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Aven Hospitality position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Aven Hospitality at Contact Us

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Aven Hospitality is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW