Internet Society
Working for an open, globally-connected, secure, and trustworthy Internet for everyone.
Manager, Data and Insights
Location
United States
Posted
32 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishTableau
Job Description
• Design and refine data collection processes that balance rigor with usability in fast-changing contexts.
• Implement and maintain the Impact Measurement Framework, ensuring data is captured effectively across programs.
• Build and improve systems that enhance data accessibility and user experience for staff.
• Conduct regular data quality checks and resolve discrepancies in partnership with program teams.
• Document processes and maintain clear guidelines for staff adoption.
• Collaborate with Technology Systems and Support teams to align data strategies with tech solutions.
• Develop dashboards and reports that provide actionable insights for leadership and program teams.
• Translate complex data into clear, compelling narratives for decision-making and strategic planning.
• Prepare data for Board reports, leadership updates, and other high-level communications.
• Identify opportunities to streamline and scale data processes as the organization grows.
• Experiment with new tools and approaches to improve efficiency and impact.
• Support change management initiatives to foster a culture of data-driven decision-making.
• Deliver training and create user-friendly guides to help staff adopt new systems.
Job Requirements
- Bachelor’s degree with 5 to 7 years of experience in data management, analysis, or business intelligence.
- Proven ability to build and optimize data systems in startup, social enterprise, or lean organizational settings.
- Proficiency in data visualization tools (e.g., Tableau, Power BI) and familiarity with CRM or data platforms.
- Strong understanding of data governance and reporting best practices.
- Excellent communication skills to convey technical insights to non-technical audiences.
- Highly adaptable, with a problem-solving mindset and ability to thrive in ambiguity.
- Collaborative approach and experience working across globally distributed teams.
- Multilingual skills are a plus.
Benefits
- Generous paid time off and paid public holidays
- Get paid to volunteer in your community!
- Annual company contribution towards professional development or higher education.
- Flexible work-from-home.
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