State Collection Service, Inc.
The Voice of Patient Engagement
Collections Specialist
Location
Alabama + 24 moreAll locations: Alabama, Arizona, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Montana, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Maryland, Michigan, Minnesota, Mississippi, Missouri, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin
Posted
3 days ago
Salary
$16 / hour
High School1 yr expExperience acceptedEnglish
Job Description
• Responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts
• Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
• Utilize negotiating and customer service skills to achieve positive results
• Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
Job Requirements
- 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
- Ability to enter and update data on company and/or client systems in an accurate, timely manner
- Ability to work successfully in a fast-paced, deadline-oriented environment
- Strong organization skills
- The ability to work on multiple tasks simultaneously
- Focus upon customer service and deliverables
- Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
- Ability to work successfully and cooperatively within a team-based environment
Benefits
- Health, Dental, Vision, Life and Disability Insurance
- 401K w/employer match
- HSA/Flexible spending accounts
- Paid time off starting at 90 days
- Annual profit sharing
- 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
- Family Friendly Events
- Wellness Programs/Gym Reimbursement
- All necessary equipment and technical support provided
