• Design intuitive, customer-first mobile app experiences across iOS and Android • Translate complex home buying concepts into clear, approachable UI and flows • Design and iterate on: Customer onboarding and education experiences, Warranty request and service workflows, AI chatbot interactions and conversation patterns, Key milestones like financing, title, insurance, and closing • Collaborate closely with Product, Engineering, Salesforce teams, CX, Marketing and Field Ops • Partner with Salesforce stakeholders to ensure app experiences align with backend workflows and data models • Create user flows, wireframes, high-fidelity mockups, and interactive prototypes • Apply Lennar’s design system while helping evolve it for mobile-first use cases • Conduct usability testing and incorporate feedback into iterative improvements • Help define how the app experience is reviewed, shared, and showcased internally • Bonus Impact Areas: Help shape how AI is used responsibly and effectively within the customer experience