• Uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap • Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals • Analyzes learning needs and partners with subject matter experts to provide input for course content • Writes effective learning objectives and coordinates performance assessments to measure training effectiveness • Ensures course materials are current and relevant to training needs • Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement • Provides instruction and guidance to Facilitators • Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs.