Call Center AR Supervisor

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 11-50H1B SponsorCompany Site LinkedIn

Location

United States

Posted

44 days ago

Salary

$50K - $75K / year

High School2 yrs expEnglish

Job Description

• Lead, develop, and motivate a remote, cross-functional AR team • Support the AR Manager in coordinating daily operations, reporting, and process improvements • Monitor team performance and hold individuals accountable to KPIs • Manage staffing levels and workflow to ensure deadlines are met, including month-end and year-end close • Handle escalated issues with professionalism and sound judgment • Provide exceptional internal and external customer service • Drive continuous improvement in AR processes and tools • Maintain positive working relationships across departments • Ensure confidentiality and data security at all times • Prepare and deliver weekly and monthly performance reports • Embrace and support changes in structure, systems, and processes

Job Requirements

1–3+ years of team leadership experience, preferably in Accounts Receivable or Collections
Prior experience managing call center or high-volume support teams
Proven success in leading remote employees across different roles and functions
Strong communication skills, both verbal and written
Detail-oriented with the ability to prioritize, problem-solve, and make decisions independently
Critical thinking and active listening skills
Proficiency in reporting and analytics
High school diploma or equivalent required

Benefits

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Related Categories

Call Center Representative

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