Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Online Customer Service Sales / Support Specialist

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

16 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a member of our customer service leadership team, you’ll help guide and support service professionals, foster strong client experiences, and contribute to a positive, collaborative team culture. This role blends leadership responsibility with flexibility, allowing you to make an impact while maintaining work-life balance.

Qualifications

  • A strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to lead, inspire, and motivate teams toward shared goals
  • A genuine interest in personal and professional development
  • The ability to balance leadership responsibilities with personal well-being
  • Previous leadership or customer service experience is valuable, but we also welcome candidates who demonstrate coachability, integrity, and a people-first mindset.

Requirements

  • Work from home with a flexible schedule
  • Supportive and people-centered environment
  • Mentorship and leadership growth opportunities
  • Union-supported benefits and stability
  • Exciting perks and incentives, including annual incentive trips and an insurance reimbursement program
  • Participation in specialized training programs for leadership and skills enhancement

Benefits

  • Annual incentive trips for top-performing leaders
  • Comprehensive insurance reimbursement program
  • Specialized training programs for leadership effectiveness and continuous professional growth

Job Requirements

  • A strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • The ability to lead, inspire, and motivate teams toward shared goals
  • A genuine interest in personal and professional development
  • The ability to balance leadership responsibilities with personal well-being
  • Previous leadership or customer service experience is valuable, but we also welcome candidates who demonstrate coachability, integrity, and a people-first mindset.
  • Work from home with a flexible schedule
  • Supportive and people-centered environment
  • Mentorship and leadership growth opportunities
  • Union-supported benefits and stability
  • Exciting perks and incentives, including annual incentive trips and an insurance reimbursement program
  • Participation in specialized training programs for leadership and skills enhancement

Benefits

  • Annual incentive trips for top-performing leaders
  • Comprehensive insurance reimbursement program
  • Specialized training programs for leadership effectiveness and continuous professional growth

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