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Role Description

This role involves supporting the administrative functions of the assigned department and ensuring efficient workflow.

• Communicate messages/inquiries/issues effectively and professionally, respecting confidentiality.
• Complete a variety of administrative tasks, including managing calendars, completing expense reports, and preparing correspondence.
• Prepare professional reports and presentations as directed.
• Manage daily administrative duties to enhance workflow efficiency.
• Assist leadership with calendar support, including scheduling meetings and managing conflicts.
• Make travel arrangements in accordance with policy.
• Prepare and edit correspondence, presentations, and other documents.
• Conduct research and analyze data for reports and documents.
• Initiate follow-ups for leadership initiatives, including contract expirations and meeting action items.
• Answer and screen phone calls professionally, taking messages and handling inquiries.
• Work with department leaders to develop necessary materials for programs.
• Coordinate staff meetings/events/conference calls as instructed by leadership.
• Review operating practices and implement improvements.
• Utilize and enter data into department databases.
• Maintain Reporting, Time and Expenses, Project Status Reports, and Budget Reports.
• Collect and analyze data to produce weekly and monthly specialized reports.
• Coordinate seminars/meetings and assist with registration and attendee contact.
• If supporting the Marketing department, serve as the primary point of contact for requests and maintain marketing documents.
• Support campaign planning and execution efforts.
• Attend project meetings and take minutes.
• Support a variety of special projects with organizational impact.
• Assist with planning efforts for enterprise-wide meetings and events.

Qualifications

• High School Diploma or GED equivalent required.
• Two (2) years of administrative or office support experience required.
• 3-4 years of increasingly complex administrative support & project coordination experience preferred.
• Previous experience supporting a Marketing team preferred if assigned to the Marketing department.
• Previous customer service experience preferred.
• Detail oriented and organized with the ability to juggle multiple tasks.
• Strong analytical skills and creative conceptualization abilities.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

Requirements

• Ability to work independently and within a team setting.
• Ability to complete tasks with varying priorities under conditions requiring speed and accuracy.
• General knowledge of administrative procedures and standard business office practices.
• Ability to establish and maintain effective working relationships.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.
• If in the Business Development department, proficiency in content authoring tool – Captivate.
• If in the Learning & Development department, ability to create e-learning courses.

Benefits

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
• Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6%.
• Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical.
• Student Loan Refinancing Discounts.
• Professional and Career Development Program.
• EAP, travel assistance, and identity theft included.
• Wellness program.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.