• You will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: • Manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion. • Drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials. • Identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds. • Build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. • Contribute high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings.