Who we are

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.  

This is a remote position based in Seattle, WA.

How you will contribute

Support clients as they improve their HR function by providing professional level client-focused service and programs within the outsourced model.    

• Serves clients by responding to human resources issues, problems, and questions mainly via phone and e-mail.  Provides advice on requirements and application of HR best practices and client policies. 

• Develops, implements, administers, and revises policies, procedures and systems related to the HR function, including HR administration, group benefits, wage and salary administration, employee relations, and compliance. 

• Manages and drives full service clients’ projects from inception to completion. 

• Administers clients’ FMLA, other state protected leave, personal medical leave, and ADA. 

• Administers clients’ government reporting such as EEO-1, VETS-4212, OSHA 300 and 301 , unemployment, and other functions. 

• Assists with establishing and driving full service clients’ human resources priorities. 

• Develops, in conjunction with clients’ management staff, employee handbooks and procedures to align with compliance and practice.   

• Provides HR needs such as audits, reports, projects, and relationship building.  

• Presents guidance to client related to federal, state, and local regulations in a clear and timely manner. 

• Advises on employee disciplinary procedure, performance management, and terminations. 

• Effectively and completely records and tracks documents, client activities, contacts, and deadlines such that other Asure employees can locate and comprehend client incidents and issues.  Ensures documentation serves two requirements:  1) serves clients, and 2) accurately documents Asure involvement. 

• Performs duties that require specific hours of work in the office and availability to answer the phone, counsel clients, and interact with clients and co-workers. 

• Works with other HRBP’s and HR Specialists to efficiently administer workflow and phone coverage.   

• Partners with HR Consultants to understand client needs and priorities and to customize work that is valuable to clients. 

• Quickly establishes rapport, via phone, video, and e-mail with clients.  

• Speaks in a confident, empathetic manner to earn clients’ trust. 

• Develops and maintains subject matter expertise in functional human resource topics by attending seminars and workshops, reading articles and employment law updates researching through Expert HR and SHRM and other HR on-line options. 

• Communicates and works effectively with client team to improve team knowledge of the client.  

• Continually look for opportunities to recommend additional HR products and/or services including payroll, COBRA, HSA, FSA to clients 

• Open to being an Asure ambassador by representing the organization in a positive manner and understanding the HR products and services thoroughly 

• Utilize Asure HRIS systems to assist clients with workflow and maintenance of HR functions. 
• Performs other duties as assigned to support overall Asure client needs. 

Qualifications

• Bachelor’s Degree (B.A.) from four-year college or university, and two or more years of human resources experience and/or training (including recruitment); or equivalent combination of education and experience. 

• PHR/SPHR or SHRM-CP/SHRM-SCP certification required, or ability to obtain certification within 12 months of employment.   

• Computer literacy, accurate typing, and excellent Microsoft Office, e-mail, and research skills. Experience with CRM/CMS systems such as Salesforce highly preferred. Knowledge of other HR systems a plus. 

• Knowledge regarding local, state, and federal employment law and accepted human resources practices.   

• Ability to define problems, collect information, establish facts, and draw valid conclusions.   

• Ability to respond professionally to a wide variety of common and uncommon inquires and situations 

• Initiative, good judgment, and a high standard of professional business ethics.  Professional manner required in appearance, speech, and presentation of self and developed materials. 

• Ability to maintain highly confidential information received from clients and Asure. 

• Excellent project management skills. 

• Ability to handle frequent interruptions from clients and co-workers and easily adapt to ambiguous situations. 

• Must be highly organized and work independently with a moderate level of supervision. 
• Excellent written and oral communication skills and close attention to detail. 

Compensation

The base hourly range for this position is $75,000-$95,000 annually, based on relevant experience, skills, and industry knowledge.

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. 

NO AGENCIES PLEASE

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.                            

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