• Design and build end-to-end workflows in Smartsheet, from intake and tracking through execution and reporting • Configure and maintain Smartsheet automations, including alerts, approvals, update requests, reminders, and conditional logic • Develop dashboards and widgets to provide real-time visibility for executives, program managers, and team members • Create and manage cross-sheet formulas, cell linking, and summaries to support advanced reporting and data rollups • Partner with business and technical stakeholders to gather requirements and translate them into Smartsheet solutions • Ensure workflows are scalable, maintainable, and follow best practices for Smartsheet architecture. • Troubleshoot and optimize existing Smartsheet solutions to improve performance and usability • Document workflows, automation logic, and dashboard designs to support knowledge transfer • Provide guidance and light enablement to end users as needed