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Role Description

This role involves designing, developing, implementing, and facilitating learning experiences and programs for a variety of practice areas that enable employees to grow and contribute to company growth.

• Consult with business stakeholders to understand and address their development needs
• Conduct needs assessments to determine training requirements and learning objectives
• Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools
• Use instructional design methodologies and techniques to create engaging and effective seller training
• Collaborate with subject matter experts to ensure the accuracy and relevance of training content
• Identify expected impact and measurement process with stakeholders
• Drive continuous improvement, innovation, accountability, and sustainment of content and experiences
• Develop and maintain learning assets, curriculum, and various talent development best practices
• Mentor and coach colleagues and emerging designers
• Manage multi-stakeholder projects, including managing priorities and delivering results
• Stay current with new developments in instructional design, technology, and industry trends
• Facilitate virtual and in-person learning sessions
• Lead program setup including room configuration, technology, and materials
• Manage operational flow during sessions
• Serve as primary liaison for participants and stakeholders throughout the program lifecycle
• Ensure a consistent, professional, and high-quality learning experience
• Gather and synthesize feedback to inform continuous improvement

Qualifications

• 3 years of experience in Sales or Pre-Sales with a professional services organization
• 2 years of progressive Learning/OD/Leadership experience within large organizations
• 5 years experience designing development programs and courses in multiple modalities
• 3 years experience facilitating virtually and in person to varying levels of audiences
• Deep knowledge of leadership and organization development, change theories, learning models, and best practices
• Strong executive presence and ability to build credibility with stakeholders at all levels
• Strong communication, influencing, and stakeholder management skills
• Exceptional proficiency in written and verbal communication, including presentation and interpersonal skills

Requirements

• Ability to thrive in a dynamic, high-output, and occasionally ambiguous environment
• Experience in organization leadership development and coaching

Benefits

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program