Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. At Conduent, we believe everything touches everything - and to that end we value our work and each other in the process, making it an award-winning place to work.
Senior Citrix Administrator
Location
United States
Posted
14 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
We’re seeking an experienced Senior Citrix Administrator to design, operate, and optimize large-scale Citrix Virtual Apps & Desktops environments spanning on‑prem Data Centers, Azure, and hybrid cloud architectures. This role requires deep expertise with CVAD 2402+, VMware ESXi/vSphere, Azure, WEM, CPM, and NetScaler ADC 14.1, as well as strong cross‑domain knowledge of Windows Server, AD, DNS, networking, load balancing, and automation.
Key Responsibilities
-
Architecture & Design
- Architect and optimize CVAD 2402 environments (Delivery Controllers, VDAs, StoreFront/Workspace, Cloud Connectors) across VMware and Azure.
- Design and maintain WEM policies, CPM profiles, and profile container strategies.
- Implement high‑availability NetScaler ADC 14.1 solutions for Gateway/AAA, MFA, LDAP, and load balancing.
- Lead image management lifecycle using MCS (versioning, patching, optimization).
- Integrate with AD, Azure AD/MFA/Conditional Access, PKI, and security platforms.
-
Operations & Administration
- Manage CVAD Catalogs, Delivery Groups, policies, and StoreFront configurations.
- Create and maintain WEM policies and desktop optimization assignments.
- Monitor VDA health, logon performance, session metrics, and end‑user experience.
- Manage CPM profiles, including profile containers, WEM integration and GPO integration.
- Manage NetScaler ADC 14.1 firmware, content switching, authentication policies, SSO, and monitoring.
- Use Citrix Director, vCenter, WEM logs, and NetScaler/HDX Insight for proactive monitoring.
- Oversee OS patching, VDA upgrades, CU cycles, and certificate lifecycle.
-
Troubleshooting & Incident Response
- Diagnose CVAD issues: VDA registration, brokering, session launches.
- Analyze ICA/HDX performance (EDT/TCP fallback, congestion, QoS, latency).
- Resolve WEM agent registration, policy assignment, and service connectivity issues.
- Troubleshoot CPM profile issues (logon delays, container paths, exclusions).
- Address NetScaler Gateway authentication failures (LDAP/MFA/SAML, nFactor), traffic policy issues, and HA problems.
- Troubleshoot VMware performance metrics (CPU Ready, ballooning, datastore latency, DRS).
-
Automation & Continuous Improvement
- Automate operations using PowerShell, Citrix SDKs, and NetScaler NITRO APIs.
- Script image publishing, MCS workflows, capacity reporting, and logon analytics.
- Create standardized documentation, runbooks, diagrams, and operational baselines.
Qualifications
- 5+ years Citrix administration experience in enterprise environments.
- Expert-level skills with CVAD 2402, Controllers, VDAs, StoreFront, and Cloud Connectors.
- Strong experience with WEM configuration and troubleshooting.
- Advanced CPM knowledge including profile containers and GPO integration.
- Deep expertise with NetScaler ADC 14.1 (Gateway/AAA, GSLB, LB, SSL, policies, diagnostics).
- Strong VMware ESXi/vSphere skills (clusters, HA/DRS, tuning, templates).
- PowerShell automation for Citrix/Windows/AD.
- Strong understanding of networking, SSL chains, firewalls, AD, DNS, and GPOs.
Nice To Have
- Citrix App Layering, Citrix Analytics.
- FSLogix experience.
- Monitoring tools (ControlUp, eG Innovations).
Preferred Certifications
- Citrix: CCA‑V, CCP‑V, CCE‑V; CCA‑N/CCP‑N (ADC)
- Microsoft: Azure Administrator / Architect
Flexible Working
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
- Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.
Benefits
- Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
- Retirement Savings: Robust programs to help you secure your financial future.
- Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: Paths for advancement within a global organization.
- Paid Training: Learn while you earn with award-winning learning platforms.
- Paid Time Off: Competitive PTO packages to help you recharge.
- Great Work Environment: Join an award-winning culture that values diversity and inclusion.
Job Requirements
- 5+ years Citrix administration experience in enterprise environments.
- Expert-level skills with CVAD 2402, Controllers, VDAs, StoreFront, and Cloud Connectors.
- Strong experience with WEM configuration and troubleshooting.
- Advanced CPM knowledge including profile containers and GPO integration.
- Deep expertise with NetScaler ADC 14.1 (Gateway/AAA, GSLB, LB, SSL, policies, diagnostics).
- Strong VMware ESXi/vSphere skills (clusters, HA/DRS, tuning, templates).
- PowerShell automation for Citrix/Windows/AD.
- Strong understanding of networking, SSL chains, firewalls, AD, DNS, and GPOs.
- Nice To Have
- Citrix App Layering, Citrix Analytics.
- FSLogix experience.
- Monitoring tools (ControlUp, eG Innovations).
- Preferred Certifications
- Citrix: CCA‑V, CCP‑V, CCE‑V; CCA‑N/CCP‑N (ADC)
- Microsoft: Azure Administrator / Architect
- Flexible Working
- At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
- Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.
Benefits
- Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
- Retirement Savings: Robust programs to help you secure your financial future.
- Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: Paths for advancement within a global organization.
- Paid Training: Learn while you earn with award-winning learning platforms.
- Paid Time Off: Competitive PTO packages to help you recharge.
- Great Work Environment: Join an award-winning culture that values diversity and inclusion.
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