• Lead thorough and confidential ER investigations, including allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations • Conduct interviews, gather and analyze evidence, and produce clear documentation and recommendations, partnering with Legal and People leadership on high-sensitivity or high-risk matters • Serve as a subject matter expert in performance management, partnering with leaders and People Advisors to improve performance outcomes through coaching, clear expectations, timely feedback, and appropriate support plans • Provide consultation and support for high-risk terminations, including those related to leaves of absence, accommodations, protected activity, investigations, and other sensitive circumstances, as well as support standard involuntary terminations by ensuring consistency, documentation sufficiency, and alignment to policies and best practices • Partner closely with Leave of Absence and Accommodations teams to support ER matters that intersect with leaves, restrictions, or workplace accommodations • Support development and delivery of ER-related training for People Advisors and leaders, including performance documentation, corrective actions, investigations, conflict resolution, and respectful workplace expectations • Use ER case management dashboards and reporting to identify key trends, themes, and emerging risk areas across ER activity, presenting insights to internal stakeholders