• Responsible for providing support for revenue generation sales activities and contractual renewal activities led by the VP of Strategic Accounts. • Responsible for managing existing customer sponsor and stakeholder relationships, ensuring contract compliance, identifying growth opportunities, and enhancing the value delivered to our customers. • Ensure that contracts, renewals, expansions, and statements of work are managed efficiently and in alignment with customer expectations. • Identify opportunities for additional services and use cases within our existing customer base. • Manage an annual quota by developing and maintaining a forecast and pipeline of customer opportunities. • Coordinate and interface with internal departments to ensure internal alignment and delivery of high-quality products and services that meet the customer’s business needs. • Follow the Strategic Account Management Playbook to execute value-based strategies and plans. • Participate in regular account reviews with customers and partner cross functionally to develop associated action plans to support retention and growth of the Intradiem platform. • Stay updated with industry trends, competitive landscapes, and market dynamics to identify new business opportunities and differentiate our solutions effectively. • Travel up to 25%.