• Establishing project teams and providing overall direction for assigned technical projects – related to infrastructure or software - from initiation through delivery • Perform requirements definition, estimation, and budget management • Formulate project scope and delivery strategies, establish milestones and schedules • Maintain and report project status and monitor the progress of all team members • Directly contribute to the project by gathering required data from end users, creating technical specifications • Serve as the liaison between technical and non-technical departments • Indirectly manage internal and external resources to ensure successful completion of technical projects • Inform leadership of key issues that may impact completion, budget or other results • 50% of this role will hold responsibility for Incident Management • Consult with stakeholders and designated project team members to determine the scope, budget, resources and timeline of the project, and gain approval to launch the effort • Coordinate requirements definition, perform effort and time estimations, and establish appropriate budget management • Actively manage the resources assigned to the team and monitor the progress of work • Coordinate with cross-functional teams within the organization to ensure all functional areas have been addressed • Ensure problems, issues, and risks that may affect project goals are identified, documented, and resolved • Track and report project status and key metrics to project stakeholders regularly • Complete post-project evaluation to determine how well results were achieved and provide insight for improvement to future delivery of projects