Copart is a global leader in online car auctions, and a premier destination for the resale and remarketing of vehicles.
Remote Title Express Processor
Location
United States
Posted
6 days ago
Salary
$20 - $23 / hour
No structured requirement data.
Job Description
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners.
Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable.
Total Loss Packets (create and send all documents required per state guidelines).
Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title).
Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them).
Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed.
Follow-up calls to Lien Holders (for documents listed above in the initial call).
Will send out revised packets to the owners/insureds as needed.
Will be held to the internal cycle times and other auditable criteria.
Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines.
Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance.
Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation.
Other tasks as assigned by management.
Requirements
1 plus years of office customer service experience
Education: HS degree
Proficient in basic office equipment and with Microsoft products
Ability to identify/analyze vehicle title documents within company and State guidelines
Ability to work closely with State DMV's and Lien Holder entities
Problem solver
Ability to multi-task
Basic 10 key proficiency
Ability to work in a fast-paced environment
Excellent communication skills -- written and verbal
Excellent customer service skills and attitude
Basic math skills
Ability to delegate/prioritize workflow
Ability to work independently or in a team environment
Ability to read/write in English fluently and effectively
Valid driver's license
Occasional overtime as needed
Pay $20.26 - $22.84 per hour
Benefits Summary:
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program
- 10 Vacation days per year
- 7 Paid Company Holidays
- Life and AD&D Insurance
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
Related Guides
Related Categories
Related Job Pages
More Bilingual Jobs
Case Management Coordinator- Field - Salt River Trail-Kentucky
CVS HealthBringing our heart to every moment of your health.
The Case Management Coordinator utilizes critical thinking and clinical judgment to implement case management processes, facilitating appropriate physical and behavioral healthcare outcomes through advocacy, care coordination, support, and education for members. Responsibilities include comprehensive member needs assessment, identifying high-risk factors, coordinating care plans, and collaborating with state and behavioral health partners.
This role will have you arranging domestic and complex international travel for busy executives including air, car, hotel, and ground transportation. Before you begin your role, you will spend three weeks (paid) training remotely. This program will boost your knowledge, train you...
The Nurse Case Manager II for Transplant is responsible for telephonic care management for transplant members with complex needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans. This clinician also ensures appropriate plan benefit administration by reviewing clinical information and assessing medical necessity under relevant guidelines and policies.
The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Duties are performed telephonically, ensuring member access to appropriate services and conducting assessments to identify individual needs and specific care management plans.
