STADIUM
TEAM LUNCH I CLIENT LUNCH. Different restaurants delivered together. Hot & on-time. Every-time.
Account Manager – Growth, ET Hours
Location
New York
Posted
8 hours ago
Salary
$60K - $85K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Own a defined book of package customers with full responsibility for renewals and expansion
• Lead pricing normalization efforts, including migrating legacy contracts to current Stadium Pass tiers
• Lead proactive renewal cycles, including pricing, contract, and commercial negotiations
• Identify, scope, and close expansion opportunities within your portfolio
• Own net revenue retention performance and expansion targets for your segment
• Serves as the commercial owner for renewals, pricing updates, contract changes, upgrades, and downgrades within your portfolio
• Partner closely with Customer Success to align on adoption, value realization, and risk mitigation
• Navigate and leverage internal systems and external tools to manage pipeline, forecasting, and account planning
• Coordinate cross-functional stakeholders to execute customer-facing initiatives end-to-end
Job Requirements
- 2-5 years of experience in Account Management, Customer Success, Renewals, or Sales within B2B SaaS
- Direct ownership of renewal and expansion targets within a defined book of business
- Demonstrated accountability for net revenue retention, not just customer satisfaction
- Comfort having difficult pricing or contract convos while maintaining relationship strength
- Experience leading pricing and contract negotiations independently
- Strong ability to manage multiple accounts while maintaining commercial focus
- Comfort navigating CRM systems and internal tools to manage pipeline, forecasting, and reporting
- A proactive mindset - you seek out information, identify leverage points, and move initiatives forward
- Confidence coordinating across departments to drive projects from concept to completion
- The ability to balance customer advocacy with sound commercial decision-making
- English as a first language (additional languages a plus)
Benefits
- The estimated salary range in the US for this role is between $60,000 - $85,000 (within the US only) plus a quarterly bonus. Final compensation is based on factors such as the candidate's skills, qualifications, experience, and location. Compensation for candidates residing outside the U.S. will be adjusted based on the cost of living and comparable wages in that country.
- Stadium is an equal-opportunity employer.
- We use E-Verify to confirm the identity and employment eligibility of all new hires. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
- If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hi@bystadium.com.
