• Responsible for the development and growth of a Specialty Analytical Services (SAS) Program/Division by maximizing sales through a sound strategy • Serves as the subject matter expert of the SAS Program/Division providing training and is a resource and provides knowledge to staff and clients • Researches the market and competition, reviews trends, and forecasts growth to develop sales and market plans for the program • Attends and participates in Technical Conferences and National Trade Shows to provide expertise and generate new business • Works with the Sales Teams and Marketing to provide expert knowledge to current and prospective clients to increase sales and maintain positive client relationships • Sets sales goals and revenue objectives to increase market share • Writes and reviews proposals for services, marketing materials, presentation materials, and training materials, ensuring data and content are accurate and up to date • Provides complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding assigned policies, program, and practices • Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements • Assists with receiving customer feedback and coordinating resources and responses as required • Reports to management staff on national market conditions and where to focus sales efforts to maximize account revenue and growth • Ensures the development, implementation and interpretation of policies and procedures and ensures compliance with applicable laws, rules, and regulations; receives legal guidance and interpretation when required • Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team • Promotes and supports the overall mission of Pace Analytics by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment