Aqua provides flexible financing programs to dealers, contractors, and retailers so families can realize their dreams.
Product Manager – Customer Lifecycle, Automation
Location
United States
Posted
13 days ago
Salary
Not specified
Seniority
Lead
Job Description
Job Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field, or commensurate work experience required
- 7 years in product management, product operations, customer lifecycle management, or digital experience roles
- Demonstrated experience owning end-to-end customer journeys, including onboarding, communications, self-service, or payment experiences
- Hands-on experience defining and delivering automation or AI-enabled solutions, such as chatbots, IVAs, workflow automation, or agent assist tools
- Proven ability to lead discovery, roadmap planning, and prioritization in a cross-functional environment
- Experience translating business and customer needs into clear product requirements and working closely with engineering and design teams
- Strong track record of using data, customer feedback, and performance metrics to drive product decisions and continuous improvement
- Experience partnering with or supporting Operations, CX, Compliance, or regulated environments (financial services experience a plus)
Benefits
- Flexible and consumer-friendly financing programs
- Individual care and support from the company
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