Customer Service Representative (Financial)

📍 Location: 100% Remote

🕒 Schedule: Monday–Friday 8:00am - 4:30pm EST | 9:30am - 6:00pm EST | 9:30am - 6:00pm EST

💵 Pay Rate: $20/hour (paid weekly) + benefits

---

Position Overview:

We are looking for enthusiastic and detail-oriented Remote Customer Service Representatives to join their growing team. This is a fantastic opportunity for individuals passionate about helping others, especially those with experience in customer service within the financial services or healthcare industries.

Qualifications

• A candidate that has strong customer service experience in a financial services industry is desired.
• 2-3+ years of customer service experience either over the phones or face to face
• In lieu of CSR experience, they would also consider candidates with a Bachelor's degree
• Type 7,000+ KPH

---

Key Responsibilities:

• Provide exceptional customer service via phone and digital channels
• Accurately input data while engaging with customers
• Address inquiries related to insurance, claims, billing, and healthcare services
• Maintain strong performance in a fast-paced call center environment
• Meet attendance and call metric expectations
• Collaborate with team members and contribute to a positive, supportive culture

Job Type & Location

This is a Contract to Hire position based out of Enfield, CT.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 20, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.