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Role Description

Are you energetic, outgoing, and obsessed with understanding what makes consumers say “yes”? Do you love brand‑building, connecting with people, and being out in the field instead of behind a desk?

Ice Labs is looking for a Brand Experience & Merchandising Specialist to help ignite consumer excitement, gather real‑time feedback, and ensure our products show up powerfully on shelf. This role is ideal for college students or early‑career professionals who want hands‑on exposure to sales, marketing, or brand management.

• Reports to: Sr. Manager, Innovation
• Direct Reports: N/A
• Location: Remote work from home, in the Greater Seattle area #LI-Remote
• Annual Bonus Potential: 7% - Eligibility is based on the company hitting annual financial targets.
• Hourly Rate: $23.00 - $36.00 (depending on experience)
• Core Shift: Tuesday through Saturday - to support peak consumer traffic, with periodic Sunday shifts required to support key brand moments.
• Plus, a Company vehicle!

• Create Unforgettable Consumer Experiences
  • Host fun, engaging product tastings and demos that bring the brand to life at retail stores, community events, and surprise and delight pop-ups.
  • Develop subject matter expertise on Ice Labs products, including features, benefits, and brand story.
  • Serve as the “face of the brand,” authentically connecting with shoppers, answering questions, and driving product trial.
  • Capture authentic moments and light user-generated content (UGC) showcasing real consumer reactions and experiences.
• Gather Real Consumer Insights (A Mini Field Research Role)
  • Conduct consumer intercept interviews to understand who our shoppers are, why they buy, and what they want next.
  • Capture quick, meaningful insights and translate them into clear, usable feedback that informs marketing, sales, and product development.
• Own Your Territory’s Retail Presence
  • Deliver products to assigned retailers and ensure displays are flawless, fully stocked, and impossible to ignore.
  • Set up compelling point of sale materials and maintain merchandising excellence that drives purchases.
  • Build genuine relationships with store managers to unlock visibility, support incubator programs, create retailer value, and secure breakthrough retail opportunities.
• Ensure On‑Time, On‑Point Execution
  • Manage your route efficiently, coordinating product drops, demos, and merchandising stops with professionalism and organization.
  • Maintain detailed records of daily activities, including consumer reactions, store partner feedback, sales lift, and merchandising conditions.
  • Synthesize findings into clear, actionable reports.

Qualifications

• 1+ years of sales, retail, merchandising, marketing, brand, or sensory experience, with professional references who can speak to your great attitude and work ethic.
• Proficiency with the Microsoft Office suite (e.g., Outlook, PowerPoint, Excel).
• Ability to accommodate a Tuesday through Saturday schedule with occasional Sundays.
• Valid driver’s license and reliable vehicle with an acceptable driving record.
• Ability to lift and carry 35 lbs. repetitively, as well as to push and pull up to 100 lbs. regularly.

Benefits

• Three Weeks of Vacation per calendar year, with additional weeks accrued over time.
• FMLA qualifying Rain Makers receive six weeks of paid parental leave.
• Flexibility Stipend for eligible Rain Makers to contribute to business-related expenses.
• Relocation Available (when available).
• Onsite and Hybrid Rain Makers can receive mileage reimbursement for carpooling.
• 401k with Immediate Vesting and matched contributions.
• Fitness Reimbursements for community events and competitions.
• Access to on-site gym in Preston with a personal trainer 2 days per week.
• Medical/Dental/Vision plans that are excellent and flexible to your needs.
• Vehicle Program for Field Sales Specialists, Managers, and Directors with mileage reimbursement or company vehicle options.