• Lead operations for multiple Primary Care clinics across the U.S. • Drive start-up and implementation of new service lines, ensuring seamless integration with existing operations. • Oversee budgeting, forecasting, reporting, and auditing. • Develop and maintain strategic plans to support organizational growth and sustainability. • Ensure systems are in place to evaluate performance against NIVA Health objectives. • Monitor compliance with OSHA, HIPAA, and all state/federal regulatory requirements. • Establish, update, and enforce standard operating procedures (SOPs) and protocols. • Stay informed of industry trends, regulatory changes, and potential risks/opportunities. • Coordinate cross-functional collaboration with clinical, HR, IT, and finance teams. • Provide strong leadership across geographically dispersed teams. • Partner with HR in recruitment, performance management, and employee relations. • Promote a culture of accountability, ownership, and continuous improvement. • Mentor and coach staff to achieve professional development and departmental goals. • Communicate effectively with clinic managers and executive leadership to align priorities. • Ensure systems are in place for quality monitoring and clinical risk management. • Conduct audits on compliance, service delivery, and infection control. • Oversee credentialing and billing-related compliance for all service lines. • Develop and enforce policies that align with clinical and non-clinical regulatory standards. • Partner with HR and Compliance to address outcomes, risks, and performance issues. • Complete other duties as assigned at the discretion of management. • The duties listed are illustrative and not exhaustive.