This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Our client, a leading health plan, is seeking an experienced Manager, Reporting & Analytics to lead a high-performing analytics team supporting both Maryland and Washington, DC operations. This role is responsible for overseeing the development, delivery, and quality of enterprise reporting and analytics that inform operational, financial, quality, and clinical decision-making across the organization.

This position reports to the Director of Data & Analytics and manages a team of approximately seven (7) analysts. The ideal candidate is a strong people leader who can translate complex data into clear, actionable insights and drive continuous improvement across reporting and analytics functions.

• Lead, mentor, and manage a team of analytics professionals, setting performance expectations and supporting career development
• Oversee the development and delivery of high-quality reports, dashboards, and analytical models for internal and external stakeholders
• Manage report intake and prioritization processes to ensure timely, accurate, and consistent analytics delivery
• Design and maintain dashboards and models to monitor operational, financial, quality, productivity, and clinical performance
• Establish and enforce data quality and QA processes; troubleshoot data issues and implement enhancements as needed
• Identify and implement process improvements and automation to increase efficiency and scalability of reporting
• Partner with cross-functional teams including IT, Finance, Population Health, Case Management, Quality, Compliance, Provider Relations, and Member Growth
• Translate business needs into KPIs, analytics solutions, and actionable insights that support health plan performance
• Develop and maintain documentation including business requirements, data dictionaries, and analytics support materials
• Present findings and insights to leaders in a clear, concise, and actionable manner

Qualifications

• Bachelor’s degree in Business, Informatics, or a related field required
• Master’s degree or MBA preferred
• Relevant experience may substitute for education on a year-for-year basis
• 5–7 years of experience in reporting, analytics, data visualization, or data analysis, preferably in a leadership role
• 3–4 years of operational and/or clinical data experience required
• Prior experience in a healthcare or health plan environment strongly preferred
• Strong critical thinking, analytical reasoning, and problem-solving skills
• Ability to translate business needs into meaningful, actionable analytics
• Advanced proficiency in MS Excel, SQL, and Tableau (MS Access preferred)
• Experience designing dashboards and performance monitoring tools
• Knowledge of advanced statistical techniques and machine learning concepts (e.g., regression, clustering, decision trees)
• Excellent communication, facilitation, and presentation skills

Requirements

• Fully remote, with candidates required to reside on the East Coast (EST time zone)
• Travel onsite 1–2 times per quarter as needed
• U.S. Citizenship or Green Card required
• Comprehensive background check required (employment, education, drug screening)
• Proof of flu vaccination required (medical/religious exemptions considered)

Benefits

• This position offers a salary up to $150K (no bonus) plus benefits.
• Competitive benefits package includes PTO, Health/Dental/Vision insurance, 401K with company contributions, and more.