• Lead Planning & Setup, Monitoring, and Closeout phases of study management. • Gather customer requirements and communicate expectations to internal teams. • Develop study documentation and manage equipment distribution and tracking. • Create and distribute study reports; archive study documentation according to standards. • Monitor study timelines, conduct budget reviews, forecast revenue, and manage scope changes and invoice reconciliation. • Identify study risks, propose mitigations, and escalate issues as appropriate. • Manage internal and external negotiations to promote strong collaboration and efficient resource use. • Apply structured problem‑solving strategies to resolve customer issues using documented issue‑tracking processes. • Present study services at Investigator Meetings or site initiation meetings as needed. • Attend client meetings with Business Development or operational teams to represent services and workflows. • Ensure training completion and documentation compliance. • Support onboarding and training of new Project Management team members. • Perform additional duties and special projects as needed.