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Role Description

The Chief of Staff is a strategic advisor and operating partner to the Head of Cloud Engineering, working alongside his Senior Engineering Leadership Team. You will help establish, facilitate and drive the operating cadence of a rapidly growing engineering team. This is an Individual Contributor role and can be fully remote or based out of a Cisco office.

• Act as a sounding board to senior leadership on matters of strategy, team efficiency, and operations
• Hold the agenda for staff meetings
• Maintain a strategic backlog of topics for the leadership team
• Continuously look for opportunities to improve the operating cadence of the organization as it scales
• Drive strategic initiatives around developer happiness and quality
• Drive priorities through weekly meetings, tracking actions, and shaping off-sites
• Find opportunities to increase leadership team effectiveness based on an understanding of product, ops, and strategic needs of the company
• Lead engineering-wide strategy and planning processes (OKR planning, quality meetings, release planning, headcount planning, talent ops, budget, DEI, etc.) and represent the Head of Cloud Engineering in meetings when needed
• Work hand-in-hand with colleagues on the Finance, People and Operations teams to drive employee happiness and engagement, recruiting efficiency, headcount allocation, training, facilities, budget management, etc.
• Drive a communication plan that builds awareness of the team vision, key accomplishments, and impact throughout the organization
• Help ensure our recruiting efforts and hiring process are streamlined, attract top talent, and build on our diverse, inclusive, people-first culture
• Evolve the organization design, headcount forecasting, and staffing plan against team strategies and product priorities

Qualifications

• 10+ years of experience working in a software product environment (ideally SaaS) supporting engineering/operations functions or similar proven experience in a Chief of Staff role
• Experience in executive-level advising and interdepartmental collaboration
• Excellent relationship building skills: you influence, persuade, and build trust across your organizations
• Excellent analysis and problem-solving skills: you see the bigger picture, seek root causes, synthesize details, and break down obstacles into manageable work
• Exceptional written and verbal communication skills, and a refined skill in tailoring messages to specific audiences in their preferred channels
• Comfort with ambiguity and a bias towards action and experimentation to drive progress
• A growth mindset, boundless creativity and adaptability, high situational awareness

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year
• Exempt employees participate in Cisco’s flexible vacation time off program
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Optional 10 paid days per full calendar year to volunteer