Description

The Senior Product Designer with Hyper Solutions partners closely with Product and Engineering leadership to shape the user experience across Hyper’s internal and customer-facing software platforms. This role focuses on transforming complex operational workflows into intuitive, scalable product experiences that support real-world manufacturing, logistics, and engineering environments.

Design at Hyper is a core part of product discovery and delivery. The Senior Product Designer helps define problems, shape solutions, validate ideas with users, and collaborate with engineering to ship high-quality product experiences that balance usability, technical feasibility, and business impact.

Core Responsibilities

• Partner with Product leadership to shape roadmap direction through user-centered discovery, workflow analysis, and clear product narratives.
• Translate complex operational processes into intuitive user flows, information architecture, and interaction patterns.
• Lead end-to-end design execution across the product lifecycle, including discovery, concept development, prototyping, validation, high-fidelity design, and engineering handoff.
• Conduct lightweight research activities such as stakeholder interviews, user feedback sessions, and usability testing to reduce usability risk.
• Develop prototypes ranging from low- to high-fidelity to accelerate decision-making and validate design concepts.
• Collaborate closely with engineering teams to ensure designs are feasible, well-implemented, and maintain usability through technical constraints.
• Contribute to and evolve product design patterns and components with a design system mindset.
• Facilitate cross-functional sessions with product, engineering, operations, and leadership to align on problems, constraints, and solutions.
• Create clear UX specifications, document edge cases, and ensure designs address real-world operational scenarios.

Additional Responsibilities

• Improve product consistency by introducing reusable interaction patterns and design standards.
• Advocate for user-centered design practices across the product development process.
• Contribute to long-term design system development and product experience guidelines.

Requirements

• 5+ years of experience in product design, interaction design, or UX design for digital products.
• Strong portfolio demonstrating the ability to solve complex product and workflow challenges with clear rationale and measurable outcomes.
• Strong product thinking with the ability to connect user needs, business objectives, and technical constraints.
• Deep understanding of information architecture, interaction design, usability principles, and workflow design.
• Experience leading design initiatives through ambiguity and evolving requirements.
• Strong communication and presentation skills with the ability to influence cross-functional stakeholders.
• High attention to detail and a strong commitment to clarity, usability, and product craftsmanship.
• Proficiency with modern design and prototyping tools such as Figma.

Preferred Qualifications

• Experience designing both internal operational tools and customer-facing software products.
• Experience in manufacturing, supply chain, logistics, field operations, or other complex operational domains.
• Experience contributing to or building a design system including reusable components, patterns, and governance practices.
• Familiarity with platform constraints such as permissions, system states, integrations, and edge cases.

What Success Looks Like (First 90–180 Days)

• Build strong collaboration rhythms with Product and Engineering teams.
• Map critical user workflows and identify high-friction areas within the product experience.
• Deliver meaningful product improvements that reduce user friction and improve efficiency.
• Introduce lightweight research and prototyping practices that improve product decisions and development speed.
• Improve product consistency through reusable patterns and clearer information architecture.

Portfolio Submission

Please include a portfolio link or case studies with your application; this helps us understand how you think through complex design challenges. We’re particularly interested in seeing projects that demonstrate:

• The problem and constraints you were solving
• Your design process and decision-making
• How you collaborated with product and engineering teams
• What shipped (or what you learned if it didn’t)
• The impact or outcomes of the work

Why Hyper?

At Hyper, design is a strategic partner to Product and Engineering, not a downstream service. As a Senior Product Designer, you’ll help shape the experience of software used to operate mission-critical infrastructure and manufacturing systems.

You’ll have a seat at the table with leadership, ownership of meaningful product areas, and the opportunity to establish scalable design practices as the platform grows.

In addition to competitive compensation and comprehensive benefits, including employer-paid medical, dental, and vision coverage and a 401(k) with company match, Hyper offers the opportunity to influence product direction while building experiences that solve real-world operational challenges.

Location

Remote or Onsite in Richmond, VA, depending on candidate location and business needs. 

Compensation

The anticipated starting salary range for this role is 105,000-135,000 per year. Actual salary varies due to factors that may include but not limited to relevant experience, skills, certifications and location. This hire will be eligible for a discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Hyper Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws.

All applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within Hyper Solutions, Inc.

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