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Role Description

This role puts you at the center of account expansion, where you’ll identify opportunities, drive incremental revenue, and help customers scale their use of enterprise-grade artificial intelligence.

• Manage a portfolio of existing customers and act as a primary point of contact
• Build trusted relationships with technical, business, and operational stakeholders
• Identify opportunities to expand customer value and incremental revenue
• Support opportunity progression through discovery, solution positioning, and proposal preparation
• Maintain accurate customer records, pipeline tracking, and forecasting
• Collaborate with Customer Success, Renewals, Product, Marketing, and Support teams to deliver a seamless customer experience

Qualifications

• 1-2 years experience in account management or a B2B customer-facing sales or relationship role
• Solid communication and interpersonal skills, with the ability to build trust
• Comfort managing multiple priorities while staying organized and accountable
• Curiosity and motivation to learn new technologies and sales practices

Requirements

• Exposure to software as a service or enterprise technology environments
• Familiarity with sales processes, pipeline management, and customer relationship management tools
• Interest or foundational knowledge in artificial intelligence or data-driven solutions
• Experience working cross-functionally with internal teams

Company Description

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.