At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.
Senior ServiceNow Platform Engineer
Location
United States
Posted
8 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
LightFeather is seeking a Senior ServiceNow Platform Engineer with deep expertise in platform upgrades, instance diagnostics, scoped application development, and enterprise integration support. This role requires a well-rounded ServiceNow professional who can ensure the health, performance, and integrity of a large multi-instance environment while collaborating directly with customers, architects, and cross-functional teams.
- Lead major upgrade cycles
- Troubleshoot complex platform issues
- Guide junior developers
- Serve as a Release Manager when required
Qualifications
- 3–5+ years of ServiceNow development and platform engineering experience
- Experience working in high-governance, federal, or regulated enterprise environments
- Demonstrated ability to work across ITSM, CMDB, ITOM, and general platform functionality as a well-rounded engineer
Requirements
- Led 2–3+ full platform upgrade cycles in enterprise environments
- Mastery of ServiceNow troubleshooting tools (Script Debugger, Background Scripts, logs, analytics, monitoring)
- Expert-level understanding of Scoped App architecture, ServiceNow Studio, and best-practice coding
- Strong experience with Application Repository, update sets, version control, and multi-instance deployments
- Proficiency with IntegrationHub, REST/SOAP Web Services, MID Server installation, configuration, and operational debugging
- Strong understanding of enterprise authentication methods (OAuth, Mutual Auth, certificates)
Benefits
- Fully remote role
- Must be available during core hours 9AM–3PM Eastern Time
- Occasional customer-facing responsibilities as Release Manager
Job Requirements
- 3–5+ years of ServiceNow development and platform engineering experience
- Experience working in high-governance, federal, or regulated enterprise environments
- Demonstrated ability to work across ITSM, CMDB, ITOM, and general platform functionality as a well-rounded engineer
- Led 2–3+ full platform upgrade cycles in enterprise environments
- Mastery of ServiceNow troubleshooting tools (Script Debugger, Background Scripts, logs, analytics, monitoring)
- Expert-level understanding of Scoped App architecture, ServiceNow Studio, and best-practice coding
- Strong experience with Application Repository, update sets, version control, and multi-instance deployments
- Proficiency with IntegrationHub, REST/SOAP Web Services, MID Server installation, configuration, and operational debugging
- Strong understanding of enterprise authentication methods (OAuth, Mutual Auth, certificates)
Benefits
- Fully remote role
- Must be available during core hours 9AM–3PM Eastern Time
- Occasional customer-facing responsibilities as Release Manager
Related Guides
Related Categories
Related Job Pages
More Platform Engineer Jobs
This role involves managing and maintaining all self-hosted cloud deployments, including: Deployment, hardening, scaling, and decommissioning Coding and implementing 3rd-party database integration solutions on big data warehouses Supporting customers with complex environments and...
GCP Architect, Platform Engineer – Enterprise Cloud & AI Platform
DKSH Portugal, Unipessoal, Lda.Distributor of Specialty Chemicals and Innovative Ingredients. Market Expansion Services Provider
GCP Platform Engineer designing and operating cloud and AI-enabled platforms
This senior role involves leading Kong Gateway administration and enterprise API management across multiple engineering teams supporting a federal healthcare modernization program. Key duties include designing, implementing, and maintaining API infrastructure, enforcing security controls, and establishing platform standards for API delivery using technologies like Kong, Kubernetes, and AWS.
Open this job to view full details and requirements.
