Guardian Life Insurance

Based in New York, New York, Guardian Life Insurance is a privately-held mutual insurance company with a history dating back to 1860. As an employer, Guardian L

Dental Network Recruiter, Support Specialist

Customer SupportCustomer SupportFull TimeRemoteCompany Site

Location

California

Posted

47 days ago

Salary

$70.9K - $106.4K / year

Associate Degree2 yrs expExperience acceptedEnglishTableau

Job Description

• Analyze and scrub lead data to ensure accuracy and completeness before routing to recruiters. • Extract and synthesize data from multiple sources (e.g., field staff reports, termination reports, Netminder, P&R systems, and termination data) to support recruitment strategies. • Perform research on providers in areas from different sources and present clean presentable information to recruitment staff • Format and load lead data into the Source of Record (SOR) and configure appropriate task sets for recruiter workflows. • Call providers to get any missing documentation to ensure a complete contract • Communicate with providers regarding their contract and status • Confirm newly contracted providers signed the state appropriate agreement • Work closely with Provider Network Recruitment to communicate and follow-up on missing contract elements • Track the life cycle of the contract ensuring completion once the provider has completed application, following up on any delays with the processing team • Deliver accurate, complete contract packets to the Provider Relations Administration for final processing. • Input contract data into provider databases while ensuring the accuracy of the data • Submit complete and accurate contracts to Provider Relations Administration for processing • Work closely with the recruitment team for any field preparation including conferences and events by preparing mailings, shipping logistics, contract support, as well as data support while they are in the field, not limited to verifying provider status. • Perform other duties and projects as required

Job Requirements

  • Minimum associate’s degree, bachelor’s preferred or equivalent work experience
  • 2-3 years related experience, preferably in the insurance industry, a professional health office, and/or in an analytics driven administrative assistant role
  • Strong data and analytical background
  • Proficient in Excel, CRM platforms, and data visualization/reporting tools (e.g., Tableau, Power BI, etc.)
  • Strong Microsoft Office skills

Benefits

  • contemporary, supportive, flexible, and inclusive benefits and resources
  • philanthropic opportunities

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