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Role Description

The job profile for this position is Program Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.

As a Capability Manager, you turn strategy into sustained business results. You work at the intersection of business vision and technology delivery, partnering with senior leaders to define future-state capabilities and guide complex initiatives from concept through adoption. With a balance of strategic thinking and practical execution, you help the US Employer business move faster, operate smarter, and deliver measurable value.

Responsibilities

• Define and evolve business capabilities that align to enterprise and US Employer strategies, ensuring clear linkage between strategic intent, investment decisions, and delivery outcomes.
• Act as a trusted advisor to senior business owners by shaping capability roadmaps, setting priorities, and helping leaders make informed trade-off decisions.
• Lead deep discovery and analysis to clarify business problems, validate value hypotheses, and assess downstream impacts across processes, systems, and teams.
• Own the capability lifecycle end to end, including ideation, lean business case development, delivery oversight, and transition to operational readiness.
• Partner closely with technology, architecture, and delivery teams to ensure solutions are scalable, integrated, and aligned with defined capability outcomes.
• Coordinate and influence diverse stakeholder groups, creating alignment across business, technology, and operations while maintaining transparency and momentum.
• Proactively identify risks, dependencies, and constraints, and drive mitigation strategies that protect value realization.
• Enable successful change by engaging operational readiness partners early and supporting communications, training, process documentation, and adoption planning.

Qualifications

Required

• Minimum of 8 years of experience in capability management, product management, program delivery, or a related strategic role supporting complex initiatives.
• Proven ability to influence senior leaders, build consensus, and drive decisions in a highly matrixed environment.
• Strong analytical and problem-solving skills, with the ability to synthesize complex information and present clear recommendations.
• Excellent written and verbal communication skills, including comfort presenting to executive audiences.
• Demonstrated ability to operate effectively in ambiguity, bring structure to evolving problems, and drive progress.

Preferred

• Bachelor’s or Master’s degree in business, technology, healthcare, or a related field.
• Experience supporting large-scale transformation, enterprise capability initiatives, or product-oriented delivery models.
• Familiarity with healthcare, employer, or payer business environments.
• Strong working knowledge of Microsoft Office tools, including Excel, PowerPoint, Word, Outlook, and OneNote.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Comprehensive range of benefits, with a focus on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one of your employment.
• 401(k) and company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year and paid holidays.