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Role Description

Lead engineering teams from end-to-end delivery perspective, with proven experience in engineering leadership roles leading product development of large-scale SaaS platforms cloud environments (AWS, GCP, Azure, Spark, Hadoop and Snowflake).

• Responsible for leading teams consisting of application and front-end/back-end engineers to drive innovation in full-stack product development.
• Improve performance, scalability, and maintainability.
• Provide vision and set the direction to move the company from manual processes to a fully automated environment.
• Supervise the work of managers, programmers, quality engineers, technologists, and technicians.
• Align, inspire, and manage teams to build software to meet the company’s strategic initiatives.
• Inspect technical designs and work plans for new and existing projects; be accountable for the progress and outcomes.
• Modify existing software to correct errors and improve performance.
• Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
• Support, enhance, and fix solutions that support a rapidly growing business at a massive scale.
• Research and develop solutions for customer support cases using extensive product knowledge in the Reltio Platform.
• Confer with systems analysts, engineers, programmers, and others to design systems and obtain information on project limitations and performance requirements.
• Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams.
• Share and develop best practices with team members to enhance quality and efficiency of customer support.
• Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
• Support Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms.
• Design, develop and modify software systems using scientific analysis and mathematical models.
• Determine performance standards and coordinate software system installation.
• Consult with customers about software design system design and maintenance.
• Provide top quality technical support assistance, resulting in high customer satisfaction.
• Resolve customer technical issues through research, reproduction, and troubleshooting.
• Provide alternate solutions and exercise independent judgment in developing methods and evaluation criteria.
• Analyze information to determine, recommend, and plan computer specifications and layouts.
• Direct activities of software systems development, applications development, and quality assurance functions.
• Develop and manage routine operational plans and monitor costs related to the department.
• Translate functional plans into operational processes and guide execution.

Qualifications

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Electronic Engineering, or a related field of study.
• Ten (10) years of experience in the job offered or related occupation.
• Demonstrated experience with development of cloud-native SaaS MDM platforms.
• Experience with Big Data and Cloud technologies (AWS, GCP, Azure, Spark, Hadoop, and Snowflake).
• Managing development teams or product development projects with SaaS platforms in cloud environments.
• Full-stack development, both front-end and back-end (Java, React, and Python).
• Analyzing and modifying software for improvement, compatibility, and error correction.

Requirements

• Proven experience in engineering leadership roles.
• Ability to drive innovation in full-stack product development.
• Strong analytical skills to determine feasibility of design within time and cost constraints.
• Excellent communication and collaboration skills.
• Experience in providing technical support and resolving customer issues.

Benefits

• Salary offered for the position is $216,300.00 - $221,300.00/Year.
• 100% telecommuting role.

Company Description

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.