ISS Procurement Manager – Pharma & Life Sciences (Remote)

The Purpose

The Procurement Manager Pharma & Life Sciences is responsible for leading strategic procurement activities across ISS’s Pharmaceutical and Life Sciences client portfolio, with a strong emphasis on complex, regulated environments. This role drives sourcing strategy, supplier performance, commercial outcomes, and risk management to support critical client operations.

The position requires a commercially savvy, collaborative leader who can operate independently, influence senior stakeholders, and deliver measurable value across multiple accounts in a fast-paced, client-centric environment. This is a remote position, with occasional travel to client sites or ISS locations as required. (Around 10- 20% travel)

Dual Role Responsibilities

1. Client-Focused Procurement Leadership (Primary Focus) 

• Lead the end-to-end procurement strategy for assigned client accounts, ensuring alignment with client goals, operational excellence, and cost efficiencies.
• Partner closely with Operations, Finance, and Client stakeholders to deliver measurable savings innovation, and service quality.
• Manage supplier performance, contract compliance, and governance across multiple categories, including critical and high-risk services.
• Develop category strategies and lead complex sourcing initiatives and negotiations to deliver best-in-class value.
• Support client change initiatives, transitions, and scope modifications with effective commercial solutions

2. Supplier & Commercial Management

• Oversee supplier onboarding, performance management, and compliance within highly regulated environments.
• Lead supplier reviews, implement KPIs, and drive continuous improvement and accountability.
• Ensure contracts reflect appropriate service levels, pricing structures, risk allocation, and regulatory compliance.
• Partner with Legal and Risk to maintain compliant master agreements and documentation

Essential Functions

• Strategic Sourcing & Negotiation: Deliver measurable savings, cost optimization, and commercial value through proactive sourcing and negotiation.
• Stakeholder Collaboration: Act as a trusted procurement partner to internal teams and clients.
• Risk & Compliance Management: Ensure procurement activities meet ISS standards and industry regulations applicable to Pharma & Life Sciences.
• Performance Management: Track savings, supplier KPIs, and contract adherence.
• Sustainability & Diversity: Integrate supplier diversity, ESG, and sustainability initiatives into sourcing strategies where applicable

Essential Functions

• Strategic Sourcing & Negotiation: Deliver measurable savings, cost optimization, and commercial value through proactive sourcing and negotiation.
• Stakeholder Collaboration: Act as a trusted procurement partner to internal teams and clients.
• Risk & Compliance Management: Ensure procurement activities meet ISS standards and industry regulations applicable to Pharma & Life Sciences.
• Performance Management: Track savings, supplier KPIs, and contract adherence.
• Sustainability & Diversity: Integrate supplier diversity, ESG, and sustainability initiatives into sourcing strategies where applicable

Minimum Qualifications

• Education: Bachelor’s degree required; MBA or professional certification (CPSM, CIPS) preferred.
• Experience: 7+ years in procurement or sourcing, including at least 2 years in a leadership capacity.
• Experience managing large-scale supplier programs or preferred vendor frameworks strongly preferred.
• Proven ability to lead strategic sourcing initiatives and complex contract negotiations.
• Excellent cross-functional collaboration and communication skills.
• Proficiency in procurement tools and ERP systems (SAP, Ariba, or similar).

Personal Characteristics

• Strategic and commercially minded leader with strong influencing skills.
• Results-oriented with a track record of delivering savings and operational value.
• Strong communicator and relationship builder across all levels.
• Highly organized, data-driven, and able to manage multiple priorities.
• Demonstrates agility, integrity, and accountability.

Competency

• Customer Focus 20% Anticipates client needs and ensures procurement initiatives deliver value and satisfaction.
• Leadership & Collaboration 20% Inspires and guides team members and partners cross-functionally to achieve strategic outcomes.
• Strategic Execution 20% Translates business objectives into actionable procurement strategies and delivers results on time and within budget.
• Continuous Improvement 20% Identifies and implements process enhancements that improve efficiency, cost savings, and service quality.
• Safety, Compliance & Ethics 20% Ensures compliance with all company and client policies, maintaining the highest ethical standards.

Physical Demands & Work Environment

• Requires constant sitting for long periods of time
• Requires ability to work under stress and meet deadlines
• Requires ability to lift/move/carry up to 25 pounds if required to perform the essential job functions

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $95000.00 per year - $120000.00 per year Final compensation will be determined based on experience and skills and may vary from the range listed above.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.